The Wallace Hume Warranty does not cover:

• Defects and damages due to loss, theft, fire, water, or a natural disaster
• Failure or damage caused by improper use, carelessness (knocks, dents, crushing, broken crystal/glass, etc.), or accidents
• Failure or damage caused by unjustifiable repair or modification
• Esthetical changes, defects, and damages due to normal wear and tear and aging (e.g. minor scratches on the case and/or crystal, altercation of the watchband and peeling of the plating, etc.)
• Battery, wristband, crown, or crystal/glass
• Watches where the serial number is missing or has been erased, altered, falsified, replaced, defaced, or made illegible.

If purchasing from e-commerce platforms such as eBay and Groupon or an unauthorized third party vendor on Amazon, there is a risk of receiving a timepiece that is counterfeit, used or defective.

Wallace Hume does not honor any warranty claims that are not accompanied by the original documentation. To obtain a repair or replacement under this limited warranty, you must ensure that the authorized retailer, from where the timepiece was purchased, has appropriately filled in the warranty card.